Privacy Policy
for LunaRae
Last Updated: 8 July 2026
LunaRae ("we", "our", or "us") respects your privacy and is committed to protecting your information. This Privacy Policy explains what information may be collected when you use the LunaRae mobile application ("App") or visit our website at www.lunarae.app ("Website"), how we use that information, and the choices available to you.
By using the App or Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Story Prompts and User Content
When you use LunaRae to generate a story, the text you enter is transmitted securely to our AI service provider, OpenAI, so that your story can be generated.
Please do not include personal information in story prompts, including:
- Real names
- Home addresses
- Email addresses
- Telephone numbers
- Financial information
- Sensitive personal information
LunaRae does not require user accounts and does not intentionally collect personally identifiable information through story prompts.
App Analytics and Usage Information
We use Firebase Analytics to better understand how the App is used and to improve performance and user experience.
Analytics information may include:
- App launches
- Screen views
- Feature usage
- Interaction events
- General device information
- Operating system version
This information is aggregated and used solely to improve the App.
Website Analytics
Our Website uses Google Analytics to help us understand how visitors use our Website and how we can improve it.
Google Analytics may collect information such as:
- Pages visited
- Time spent on the Website
- Browser type
- Device type
- Operating system
- Approximate geographic location
- Referring websites
- General usage information
Google Analytics is only activated after you have provided your consent through our cookie banner where required by applicable law.
You may withdraw or change your consent at any time using the Cookie Settings option available on the Website.
Crash and Diagnostic Information
We use Firebase Crashlytics to monitor application stability and identify technical issues.
Crash reports may include:
- Device model
- Operating system version
- App version
- Error logs
- Diagnostic information relating to application crashes
This information helps us improve reliability and fix software issues.
Advertising Information
The free version of LunaRae displays advertisements through Google AdMob.
AdMob and its partners may collect information including:
- Device identifiers
- Advertising identifiers
- Approximate location
- Advertising interaction data
- Diagnostic information
On supported iOS devices, LunaRae may request permission through Apple's App Tracking Transparency (ATT) framework before enabling personalised advertising.
Granting permission is entirely optional.
2. Cookies
Our Website uses cookies and similar technologies to improve your browsing experience.
Some cookies are essential for the Website to function correctly.
With your consent, we also use analytics cookies provided by Google Analytics to understand how visitors use the Website.
When you first visit our Website, you will be asked whether you wish to accept or reject analytics cookies.
You may change your choice at any time using the Cookie Settings option available on the Website.
3. How We Use Information
Information collected through LunaRae may be used to:
- Generate AI-powered bedtime stories
- Improve our App and Website
- Monitor performance and reliability
- Identify and fix technical issues
- Understand how users interact with our services
- Display advertisements within the free version of the App
- Maintain security and prevent misuse
We do not sell your personal information.
We do not create personal profiles for advertising purposes.
We do not require user accounts to use LunaRae.
4. AI Story Generation
LunaRae uses technology provided by OpenAI to generate stories.
When you submit a story prompt:
- Your prompt is securely transmitted to OpenAI for processing.
- OpenAI generates story content based on your prompt.
- LunaRae does not use your prompts to train its own AI models.
- LunaRae does not sell your prompts or generated stories.
LunaRae is an independent application and is not affiliated with, endorsed by, or sponsored by OpenAI.
For more information, please refer to OpenAI's Privacy Policy.
5. Children's Privacy
LunaRae is designed to provide family-friendly and child-friendly content.
We do not knowingly collect personal information from children.
Parents and guardians are encouraged to supervise children's use of the App and remind them not to include personal information in story prompts.
If you believe that a child has provided personal information, please contact us and we will investigate and take appropriate action.
6. Data Storage and Security
We use reasonable technical and organisational measures designed to protect information processed through LunaRae.
Story prompts are transmitted securely for processing and are not intentionally retained longer than necessary to provide the requested service.
Although we take security seriously, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
7. Your Privacy Rights
Depending on your location, you may have rights under applicable privacy laws, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Object to certain processing activities
- Withdraw consent where processing is based on consent
Because LunaRae generally does not maintain user accounts or collect information that directly identifies users, our ability to locate information relating to a specific individual may be limited.
8. Third-Party Services
LunaRae uses trusted third-party providers to deliver parts of our services.
These may include:
- OpenAI (AI story generation)
- Firebase Analytics
- Firebase Crashlytics
- Google AdMob
- Google Analytics (Website analytics)
Each provider maintains its own privacy practices and policies.
9. App Tracking Transparency (iOS)
On supported iOS devices, LunaRae may request permission through Apple's App Tracking Transparency (ATT) framework before allowing personalised advertising.
You may choose whether or not to grant this permission.
You can change your tracking preference at any time through your device settings.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or business practices.
Any updates will be published on this page together with a revised "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: support@lunarae.app